Exploring the Ambivalent Effects of Control Modes on Project Performance Dimensions in Software Development Outsourcing

Donghwan Cho ()
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Donghwan Cho: Associate professor, Department of Business Administration, Gyeongnam National University of Science and Technology (GnTech), South Korea.

International Journal of Business and Social Research, 2019, vol. 9, issue 1, 1-7

Abstract: Although software development outsourcing (SDO) market continuously grows and various types of SDO are available, the control performance of SDOs is still complicated. Not only positive effects but also no effects and even negativeeffects of control have been reported. This study focuses on these mixed results and classifies control by modes and SDO project performance by sub-dimensions. The paper presents a theory and research model on the duality between each control mode and SDOperformance sub-dimensions. The study results suggest that it is not the amount of control exercised, but rather the amount of individual control mode appropriate to the specific SDO goals to enhance SDO performance. It also provides realistic suggestionsand guidelines to companies and organizations that need to improve SDO performance in practice.

Keywords: Control Modes; Duality; Outsourcing; Project Performance; Software. (search for similar items in EconPapers)
JEL-codes: M15 O32 O33 (search for similar items in EconPapers)
Date: 2019
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Persistent link: https://EconPapers.repec.org/RePEc:lrc:larijb:v:9:y:2019:i:1:p:1-7

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