Communication, a Premise for Increasing the Organization's Performance

Constantin Ciprian Iacob () and Silvia Elena Iacob ()
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Constantin Ciprian Iacob: University Valahia of Targoviste, Romania
Silvia Elena Iacob: University of Economic Studies, Bucharest, Romania

Chapter 8 in International Conference Innovative Business Management & Global Entrepreneurship (IBMAGE 2020), 2020, vol. 14, pp 97-107 from Editura Lumen

Abstract: Communication has always been one of the most important tools through which people can interact with each other. Given that the way we interact with people has never been easy, it has evolved today with more languages, channels and different ways of communicating than before. Communication has a unique role, allowing the solution of certain operational, functional and relational problems, but also employee satisfaction. Recent changes have had an impact on organizations and have increased the importance of managing both internal and external communication. Thus, the communication system is also a system of actions, because the activity and the word are intertwined in negotiations, arguments, counseling, explanation of tasks, conflict resolution. Communication in the educational institution is a premise of the performance of instructive-educational processes, a factor that creates an optimal educational climate, a vector for building the reputation and image of the educational organization and a source of motivation for teachers.

Keywords: communication; organization; image; performance; growth (search for similar items in EconPapers)
JEL-codes: F2 M1 M2 O1 O3 Q5 (search for similar items in EconPapers)
Date: 2020
ISBN: 978-1-910129-29-6
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Persistent link: https://EconPapers.repec.org/RePEc:lum:prchap:14-08

DOI: 10.18662/lumproc/ibmage2020/08

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