The impact of New public management on efficiency of work and quality of services in vocational education institutions

Eugenija Golubova ()

Departmental Working Papers from Department of Economics, Management and Quantitative Methods at Università degli Studi di Milano

Abstract: The paper analyses impact of New public management on efficiency of work and quality of services in public service institutions. Autonomy is one the principles of NPM that, according to the theory, increases efficiency of work and quality of services in public sector providers. However these assumptions have been scarcely researched in practice. To narrow this gap the experimental reform that implemented greater managerial and financial autonomy in 13 Lithuanian state vocational schools was chosen for research. In order to analyse autonomy’s impact on these variables after the reform, maximally similar institutions (of those that underwent the reform and that didn’t) are compared using quantitative and qualitative methods.

Keywords: Autonomy; New public management; vocational education and training; public establishment; budgetary institution; efficiency of work; quality of services (search for similar items in EconPapers)
JEL-codes: I2 L3 (search for similar items in EconPapers)
Date: 2010-09-29
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Persistent link: https://EconPapers.repec.org/RePEc:mil:wpdepa:2010-31

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