A Serial Mediation Model of Perceived Organizational Support on Turnover Intention: The Role of Job Crafting and Thriving at Work

Suchuan Zhang and Wenzhao Zhang

International Journal of Human Resource Studies, 2021, vol. 11, issue 1, 146163

Abstract: The purpose of this paper is to increase understanding of the influence mechanisms of perceived organizational support (POS) on turnover intention, through job crafting and thriving at work. Two-wave data from 541 full-time employees working in northern China were collected. The hypotheses were tested using hierarchical linear regression analysis with the PROCESS plug-in for SPSS to determine the significance of mediators. The results showed that though job crafting did not mediate the POS-turnover intention relationship alone, it interposed in this relationship by affecting thriving at work. This study suggests that a supportive work environment that inspires employees to redesign their jobs and thrive at work plays an important role in helping retain staff. From an employees’ self-development perspective, this study proposed a serial mediation model to extend understanding of POS - turnover intention relationship.

Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:mth:ijhr88:v:11:y:2021:i:1:p:146-163

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