Counselling Self-Efficacy, Trait Anxiety and Cognitive Flexibility and School Counsellor Job Satisfaction

Aileen Chong Hui Ching, Wan Norhayati Wan Othman, Zaida Nor Zainudin and Yusni Mohamad Yusop

Journal of Public Administration and Governance, 2022, vol. 12, issue 4S, 182207

Abstract: The purpose of this study was to see how counselling self-efficacy, anxiety characteristics, and cognitive flexibility influenced school counsellor job satisfaction. The survey included 70 school counsellors from Pedaling Utama District. The Minnesota Satisfaction Questionnaire (MSQ), Cognitive Flexibility Inventory (CFI), Generalized Anxiety Disorder Scale (GAD-7) and Counselling Self-Efficacy Scales were employed in this study as test instruments (CSES). The test tools used in this study were The Minnesota Satisfaction Questionnaire (MSQ), Cognitive Flexibility Inventory (CFI), Generalized Anxiety Disorder Scale (GAD-7) and Counselling self-efficacy scales (CSES). All these test tools have been certified for their reliability in the past. The results of this study show that all the variables of Counselling Self -Efficacy, Cognitive Flexibility and Job Satisfaction of School Counsellors respondents are at a high level. While for Trait Anxiety respondents are at a low level. All hypotheses have been well answered. The relationship correlation results among school counsellor self -efficacy and job satisfaction were (r = .386) while the value (p <0.05). The correlation result between school counsellor anxiety traits and job satisfaction was (r = -.257) while the value (p <0.05). correlation results among school counsellors cognitive flexibility and job satisfaction were (r = .414 while p value <0.05). While to see the factors that most influence job satisfaction, the findings show that only Cognitive-flexibility was the only major indicator of job satisfaction (β = .363, p <.001). The findings are analyzed and evaluated in light of the pertinent literature.

Date: 2022
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