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La confianza, la satisfacción, las normas relacionales, el oportunismo y la dependencia como antecedentes del compromiso organizacional del trabajador

Martín Gutiérrez Sonia San ()
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Martín Gutiérrez Sonia San: Uniiversidad de Burgos

Contaduría y Administración, 2013, vol. 58, issue 2, 11-38

Abstract: The objective of this study is to research the most important antecedents of the affective, normative and continuance of employee’s commitment in his/her relation with the firm. The proposal includes both relational or interpersonal antecedents (trust, satisfaction and relational norms) and economic antecedents (dependence and firm opportunism). The testing of the proposed hypotheses with a sample of Mexican employees shows that both affective and normative commitment influence continuance commitment; satisfaction, relational norms and perception of opportunism are the main antecedents of affective commitment; and trust and dependence are the main antecedents of normative commitment. Besides, trust and relational norms contribute to enhance labor satisfaction as well as the antecedents of affective commitment are also, indirectly, antecedents of normative commitment. These results show interesting implications for both the academic and the professional world.

Keywords: relación laboral; compromiso organizacional; antecedentes relacionales o interpersonales; antecedentes económicos (search for similar items in EconPapers)
Date: 2013
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