The hidden face of mobbing behavior Survey application of the Cisneros inventory in a maquila facility in Mexico

García Rivera Blanca Rosa (), Mendoza Martínez Ignacio Alejandro () and Cox John ()
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García Rivera Blanca Rosa: Universidad Autónoma de Baja California
Mendoza Martínez Ignacio Alejandro: Universidad Nacional Autónoma de México
Cox John: University of West Florida

Contaduría y Administración, 2014, vol. 59, issue 1, 175-193

Abstract: The importance of this paper lies on the identification of thecomponents of mobbing behavior at the maquila industry. Althoughthe mobbing factor has been widely studied, studiesmade in the outsourcing industry in Mexico are scarce. Theaim of this research was to diagnose the degree of mobbingthat the surveyed employees showed as well as individual differencesamong the employees that suffered this problem. Thispaper applied the Cisneros inventory. The authors tested theoriginal 43 item version with data collected from a sample of150 direct employees working at a maquila production centerfor Radars and GPS Instruments in Ensenada, Baja California.Even though results show low levels of mobbing since only8% of the surveyed employees experienced high degree of theharassment, 138 of the surveyed employees have suffered atleast one of the mobbing behaviors from coworkers in the lastsix months. Correlations showed high significance between thevariables of the model.

Keywords: mobbing; bullying; harassment; workplace violence; workplace aggression (search for similar items in EconPapers)
Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:nax:conyad:v:59:y:2014:i:1:p:175-193

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