Innovative Decisions of the European Administrative Space Governance

Lyubina Doneva and Roumiana Tsankova

No 294, Apas Papers from Academic Public Administration Studies Archive - APAS

Abstract: The paper presents the significant progress in Bulgaria in the area of e-Governance directed at servicing all the needs of the stakeholders (citizens, business, public administration and social institutions). The innovative decisions are implemented by the wide use of Information and Communication Technologies (ICT): national e-Government portal, qualified electronic signature, interoperability and standardization. The national e-Government portal works successfully. Its free and unlimited access provides fast and reliable administrative service. It helps integrate the information systems which are used in all administrative levels. It is reached a satisfactory level of security by a qualified electronic signature. The electronic signature provides data protection and allows the wide use of e-Services. A form of interoperability is carried out by centralizedly stored registers which provide broad overall information for each management level. Unification of the public administration processes and typification of the different operations from public administration process are presented. They enhance the effectiveness of administrative services. These innovative decisions are implemented by the wide use of advanced ICT methods as information modeling and the forms of standardization - unification and typification. These innovative decisions are going to develop and get better. The perspective and future of the e-Governance to improve the administrative services, the registers, the elaborated portals and to widen the European Administrative Space are discussed.

Keywords: e-Governance; e-Government portal; qualified electronic signature; standardization; unification; typification; ICT; interoperability; information modelin g (search for similar items in EconPapers)
Date: 2011
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