PENGARUH PELAYANAN TERHADAP LOYALITAS NASABAH PADA PT. KSPPS BMTAMANAH RAY

Stim Sukma

No eumd9, INA-Rxiv from Center for Open Science

Abstract: The purpose of this study was to determine whether there is influence on customer loyalty services at PT. KSPPS BMT Amanah Ray Medan. The results showed that the p-value in the Value column sig 0.000 <0.05 means significant. Where significant effect on care services at PT. KSPPS BMT Amanah Ray Medan. Tcount variable X (1.717) is greater than t table (1.683) and a significant value 0,000 smaller than 0.05 alpha = 1.717> 1.683, then H0 rejected H1 accepted thus partially variable service and significant positive effect on customer loyalty. Services significant positive effect on customer loyalty in the PT. BMT Amanah Ray Medan by obtaining the value of Beta 0.194 and 0.176 with a standard error thus Beta> SE (0.194> 0.176).

Date: 2018-05-18
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Persistent link: https://EconPapers.repec.org/RePEc:osf:inarxi:eumd9

DOI: 10.31219/osf.io/eumd9

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