PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN WISATAWAN PADA ISTANA MAIMUN

Stim Sukma

No uj72b, INA-Rxiv from Center for Open Science

Abstract: The study entitled the influence of service quality to the satisfaction of tourists in Maimoon Palace to determine whether the quality of the influence of quality of service to the satisfaction of tourists at Maimoon Palace. The population of this study are tourists who visit Maimoon Palace. Sampling method using random sampling counted 103 respondents. This research data is analyzed using Partial Test (t test) and coefficient of determination (R ²) while data processing using SSPS 20. Where previously been through validity test and reability of research instrument. The results showed that based on the test partially indicated that the quality of service has a positive impact on the satisfaction of tourists at Maimoon Palace Medan. While the quality of service ability explain the level of tourist visit is 28,6% while the rest is explained by other variable which is explained which is not intended in this research model

Date: 2018-05-19
References: View complete reference list from CitEc
Citations:

Downloads: (external link)
https://osf.io/download/5aff9388a556d000130578ea/

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:osf:inarxi:uj72b

DOI: 10.31219/osf.io/uj72b

Access Statistics for this paper

More papers in INA-Rxiv from Center for Open Science
Bibliographic data for series maintained by OSF ().