Citizens’ attitudes towards the public sector, public servants, and politicians – Development and validation of practical survey scales

Jurgen Willems

No rnjua, OSF Preprints from Center for Open Science

Abstract: This study reports the development and the validation of three related attitude scales that measure the attitudes of citizens towards the public sector, the public servants, and the politicians respectively. With three samples (n1 = 325, n2 = 320, n3 = 337), scale items were assessed based on item-scale correlations, internal consistency, and social desirability. Moreover, convergent and discriminant validity were verified, based on the relatedness of the three attitude scales with several focal constructs from the public management literature, including public service motivation and citizens’ trust in government. In addition, this study outlines the avenues for further research on how the use of these scales can advance the field of public management, and particularly behavioral public administration.

Date: 2020-06-25
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
https://osf.io/download/5ef5ff7d9fceff006d82f396/

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:osf:osfxxx:rnjua

DOI: 10.31219/osf.io/rnjua

Access Statistics for this paper

More papers in OSF Preprints from Center for Open Science
Bibliographic data for series maintained by OSF ().