Principles and Contributions of Total Quality Mangement (TQM) Gurus on Business Quality Improvement

Behnam Neyestani

No u6msf, OSF Preprints from Center for Open Science

Abstract: Over the past few decades, Total Quality Management (TQM) gurus have been developed certain theories in the area of business quality improvement, which caused a huge paradigm shift in improving the quality of products and services. The main aim of this paper was to discuss regarding the key roles of TQM gurus such as Deming, Crosby, Juran, Feigenbaum, Ishikawa, and others in improving business quality within different organizations in 20th Century. Thus, a systematic literature review was performed to specify the concept of TQM principles and philosophies from the aforementioned TQM gurus. However, the literature review was provided invaluable insight on the understanding of the main ideas and philosophies proposed by these TQM gurus.

Date: 2017-04-09
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (5)

Downloads: (external link)
https://osf.io/download/58e9d5f2594d9002500af573/

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:osf:osfxxx:u6msf

DOI: 10.31219/osf.io/u6msf

Access Statistics for this paper

More papers in OSF Preprints from Center for Open Science
Bibliographic data for series maintained by OSF ().