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The market design and policy of online review platforms

Benjamin Edelman

Oxford Review of Economic Policy, 2017, vol. 33, issue 4, 635-649

Abstract: I present the institutions and incentives of online reviews, including attracting initial reviews, assuring truthful reviews of genuine experiences, and avoiding inflated or deceptive reviews. I also explore the competition and consumer protection concerns associated with reviews.

Keywords: reviews; recommendations; market design (search for similar items in EconPapers)
Date: 2017
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Citations: View citations in EconPapers (6)

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