The market design and policy of online review platforms
Benjamin Edelman
Oxford Review of Economic Policy, 2017, vol. 33, issue 4, 635-649
Abstract:
I present the institutions and incentives of online reviews, including attracting initial reviews, assuring truthful reviews of genuine experiences, and avoiding inflated or deceptive reviews. I also explore the competition and consumer protection concerns associated with reviews.
Keywords: reviews; recommendations; market design (search for similar items in EconPapers)
Date: 2017
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Persistent link: https://EconPapers.repec.org/RePEc:oup:oxford:v:33:y:2017:i:4:p:635-649.
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