The Customer’s Victory

François Dupuy

in Palgrave Macmillan Books from Palgrave Macmillan

Date: 1999
ISBN: 978-0-230-50969-6
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Chapters in this book:

Introduction

François Dupuy

The Organization, Concreteness, Complexity

François Dupuy

The Customer’s Victory

François Dupuy

What is a Bureaucracy?

François Dupuy

A Requiem for Bureaucracy

François Dupuy

On the Difficulty of Change and its Management

François Dupuy

The Frame of Reference

François Dupuy

Listening to Bureaucrats and Changing Bureaucracy

François Dupuy

Conclusion – Towards New Organizations?

François Dupuy

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Persistent link: https://EconPapers.repec.org/RePEc:pal:palbok:978-0-230-50969-6

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DOI: 10.1057/9780230509696

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