William “Pat” Patterson and United Air Lines
Anthony J. Mayo,
Nitin Nohria and
Mark Rennella
Chapter Chapter 6 in Entrepreneurs, Managers, and Leaders, 2009, pp 129-148 from Palgrave Macmillan
Abstract:
Abstract In 1953, Selig Altschul, a prominent writer and consultant on aviation, cited one main reason for the persistent strength of United Air Lines in the airline industry since the early 1930s: “United was probably the first company to bring full-scale business methods and organization to air transportation.”1 Some observers of the aviation industry have minimized United’s success because of its conservative business methods, but it is difficult to argue with the company’s results over the long-haul: “United … consistently held to about 20% of the total passenger revenues generated by all trunk and local service airlines.”2 Having been selected as one of the primary air carriers during the tumultuous 1930s shake-out of the airline industry, United and its CEO, William “Pat” Patterson, chose to take a cautious and deliberate process of securing its dominance in the industry. During the second phase of the airline industry’s evolution, United, like its counterpart American Airlines, sought ways to establish and protect the dominant business model that fit within the confines of government regulation.
Keywords: Feeder Line; Airline Industry; Maintenance Facility; American Airline; Airline Service (search for similar items in EconPapers)
Date: 2009
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-10095-4_7
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DOI: 10.1057/9780230100954_7
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