Issues and questions
Andreas Bauer,
Björn Bloching,
Kai Howaldt and
Alan Mitchell
Chapter 10 in Moment of Truth, 2006, pp 155-166 from Palgrave Macmillan
Abstract:
Abstract Over the last chapters we have made many claims for a values-based approach to brand management. Does that mean it’s a panacea? Of course not. Every methodology has its limits and pitfalls. To work properly, for example, a values-based approach usually requires fresh research. To make sure our Ariadne-thread doesn’t break half-way through the process, we need to conduct new research connecting customers’ values to their demographics, purchasing preferences, behaviors , and so on. This is an upfront cost which many companies would prefer not to pay. While it is possible to ‘reverse engineer’ existing data onto new values research, the results will never be as rich or accurate as research specifically designed for this purpose. Taking a strategic approach does have budgetary implications.
Keywords: Brand Management; Global Brand; Petrol Retailing; Bank User; Brand Energy (search for similar items in EconPapers)
Date: 2006
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-20388-4_10
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DOI: 10.1057/9780230203884_10
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