Framing Elements of Service Innovation

Robert Have

Chapter 11 in Changes in Innovation, 2009, pp 213-225 from Palgrave Macmillan

Abstract: Abstract Apart from having a dominating share of GDP in the developed, present-day economic landscape (Preissl, 1997), services have also been highly associated with economic growth (Kravis et al., 1983). Apart from their share, services thus form an increasingly important part of economic activity for further economic advancement. Moreover, there is a growing consciousness about the critical role that services play in the advancing development of the manufacturing sectors. First, many manufacturing firms regard the provision of services as a key growth area for their businesses nowadays. Second, the importance of knowledge-intensive service activities has been found to be significant in industrial development (Hipp and Grupp, 2005; Leiponen, 2001; OECD, 2006; Tomlinson, 1997).

Keywords: Final Characteristic; Service Product; Service Innovation; Framing Element; Service Production System (search for similar items in EconPapers)
Date: 2009
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-24862-5_11

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DOI: 10.1057/9780230248625_11

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