Knowledge Exchange: The Role of Identity and Trusts

Chong Choi, Brian Hilton and Carla Millar

Chapter 7 in Emergent Globalization, 2004, pp 93-108 from Palgrave Macmillan

Abstract: Abstract Fundamental to success in today’s global market is an enterprise’s ability to create, use, exchange and exploit knowledge. The value of knowledge is inextricably intertwined with the credence of a specific and identifiable supplier and buyer. Knowledge of a supplying enterprise’s ‘identity’ is basic to evaluating its market offering. Identity is not sufficient in itself; it has to incorporate trust. Only with trust can one be sure of delivery. External confirmation of this helps – if others consider a supplier worthy then credence can be given to its claims to credibility.

Keywords: Social Capital; Transaction Cost; Social Identity; Social Exchange; Knowledge Exchange (search for similar items in EconPapers)
Date: 2004
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-28743-3_7

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DOI: 10.1057/9780230287433_7

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