Introduction

Adrian Furnham and Evgeniya Petrova

Chapter 1 in Body Language in Business, 2010, pp 1-22 from Palgrave Macmillan

Abstract: Abstract This book is about body language: signals we send out and receive, messages we transmit and decipher, and “statements” we make about ourselves nonverbally. Body language is the most primitive system of communication that we share with other species in the animal kingdom. We use it extensively to exchange information about our claim to territory and status, as well as our mate preferences and deepest desires. We use it in the boardroom and the saleroom, to great or little effect. We send out and decode messages of interest and concern, hope and despair, belief and disbelief in the office every day. It is the language we all speak regardless of background or upbringing. It is in our “DNA”: it is a part of our human nature, the very stuff of communication.

Keywords: Facial Expression; Emotional Intelligence; Nonverbal Behavior; Nonverbal Communication; Body Language (search for similar items in EconPapers)
Date: 2010
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-29229-1_1

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DOI: 10.1057/9780230292291_1

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