Total Quality Management

Alexandros Psychogios

Chapter 12 in Business and Management Practices in Greece, 2011, pp 214-235 from Palgrave Macmillan

Abstract: Abstract Total Quality Management (TQM) was initially developed in Japan and developed in the USA and the UK, influencing other business systems during the 1980s and 1990s. The Greek business system appears quite enthusiastic towards the adoption of this management approach. However, since it is widely accepted that TQM, as a management philosophy, sets a challenge for the organizational agendas in all business environments, it is important to understand how this initiative has been applied in Greece.

Keywords: European Union; Human Resource Management; Middle Manager; Total Quality Management; Effect Effect (search for similar items in EconPapers)
Date: 2011
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-30653-0_12

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DOI: 10.1057/9780230306530_12

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