Machines, Pieces of Paper and Rubber Bands

Jan Ch. Karlsson

Chapter 47 in Organizational Misbehaviour in the Workplace, 2012, pp 118-118 from Palgrave Macmillan

Abstract: Abstract Fifteen years ago, management bought used machines and these have never functioned properly. When workers are hired, they have to sign a document saying that if they break the house rules, they will be dismissed. One of the rules is that they always have to call in the maintenance department if a problem arises with a machine. In spite of that, they take care of the constantly jammed machines themselves as they do not think that the maintenance department is competent enough to do so. One of them said: ‘Maintenance don’t know shit about this machine. You gotta be able to fix it. Sure they know how to replace something but they really don’t know how it works.’ The machines have to run properly if the flow of work is to be maintained.

Keywords: Resource Management; Human Resource; Human Resource Management; Rubber Band; House Rule (search for similar items in EconPapers)
Date: 2012
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-35463-0_47

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DOI: 10.1057/9780230354630_47

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