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What Really Happens with Performance Management Systems

Noah P. Barsky and Garry Marchant

Chapter 4 in Best Practices in Management Accounting, 2012, pp 52-71 from Palgrave Macmillan

Abstract: Abstract CEOs are increasingly focusing on strategy implementation rather than strategy formulation as the key to ultimate success. The systems, processes and tools that managers adopt to manage organisational performance and align performance with strategic objectives form the core of strategy implementation. Otley (1999) argues that performance management frameworks provide a useful mechanism for examining holistically management control techniques used by organisations. Performance management systems span beyond simply measuring performance to include the related strategic planning and feedback processes. A key benefit of taking the performance management framework view of management control systems is that it allows for a complete rather than piecemeal evaluation of the system.

Keywords: Performance Management; Senior Manager; Performance Appraisal; Performance Measurement System; Business Objective (search for similar items in EconPapers)
Date: 2012
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-36155-3_4

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DOI: 10.1057/9780230361553_4

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