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Human Resource Management Issues in Airport Retailing

Paul Freathy and Frank O’Connell

Chapter 6 in European Airport Retailing: Growth Strategies for the New Millennium, 1998, pp 156-179 from Palgrave Macmillan

Abstract: Abstract The contribution that good human resource (HR) management can make to the efficient functioning of a business remains a well-developed theme. The importance of selection and recruitment, training and development, morale and motivation are key elements in the guide to better HR practice. The objective of this chapter is to examine these practices from an airport’s perspective. As in previous chapters it will be possible to identify similarities between the employment practices of airports and other retail sectors. However, because of the unique nature of airport trading, alternative HR approaches are often required.

Keywords: Labour Market; Store Manager; Retail Sector; Shift Pattern; Lower Tier (search for similar items in EconPapers)
Date: 1998
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-37116-3_6

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DOI: 10.1057/9780230371163_6

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