Time Shaping for Quality

James J. Lynch

Chapter 6 in Time Shaping for Business Success, 1995, pp 106-125 from Palgrave Macmillan

Abstract: Abstract Time shaping can improve the quality of products and services in two ways; by raising performance standards and by increasing the productivity of time as a resource. In this chapter a further thirty shapers are considered; combined with earlier examples, which also have a positive effect on customer care, they provide a major contribution to the design and implementation of new types of total quality management initiatives for strengthening time chain management.

Keywords: Business Success; Electronic Data Interchange; Time Shaping; Valuable Customer; Time Chain (search for similar items in EconPapers)
Date: 1995
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-37380-8_6

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DOI: 10.1057/9780230373808_6

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