Managing the Time Chain

James J. Lynch

Chapter 9 in Time Shaping for Business Success, 1995, pp 169-186 from Palgrave Macmillan

Abstract: Abstract In the opening chapter reference was made to the concept of time chains. These are not so much representations of sequences, but reflections of the interaction of the five time dimensions in delivering satisfaction to the customer. This chapter considers time chains in greater detail as a means of adding value.

Keywords: Financial Service; Time Dimension; Business Success; Customer Segment; Time Shaper (search for similar items in EconPapers)
Date: 1995
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DOI: 10.1057/9780230373808_9

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