Competitive Advantage through Performance

Michael Kare-Silver

Chapter 9 in Strategy in Crisis, 1997, pp 117-141 from Palgrave Macmillan

Abstract: Abstract The most tangible and physical form of competitive advantage is in the basic performance of the product or service. Does it do its job well, is it reliable, are the basics being carried out proficiently and effectively?

Keywords: Competitive Advantage; Product Performance; Statistical Process Control; Performance Advantage; Defect Rate (search for similar items in EconPapers)
Date: 1997
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-37811-7_9

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DOI: 10.1057/9780230378117_9

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