Why do an attitude survey?

Adrian Furnham
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Adrian Furnham: Bloomsbury

A chapter in The People Business, 2005, pp 182-183 from Palgrave Macmillan

Abstract: Abstract Climate indicators, morale audits, satisfaction surveys: they have always been popular with HR professionals and consultants. They purport to assess crucial employee attitudes and how employees are thinking and feeling. They are, it is asserted, a critical management tool: a dipstick, a feedback mechanism and, more importantly, a diagnostic of what should be done and when.

Date: 2005
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-51009-8_66

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DOI: 10.1057/9780230510098_66

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