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Data Analysis and Results

Carlos Noronha

Chapter 6 in The Theory of Culture-specific Total Quality Management, 2002, pp 89-113 from Palgrave Macmillan

Abstract: Abstract In this chapter, the profiles of the sampled companies are firstly introduced. Exploratory as well as confirmatory factor analyses are then conducted on the TQM and CCV surveys in order to uncover the underlying factors of quality climate, quality processes, quality methods, quality results, and Chinese cultural values. Finally, alternative models as suggested in Chapters 4 and 5 are postulated to test the proposed four-proposition framework so as to generate the culture-specific TQM model.

Keywords: Confirmatory Factor Analysis; Quality Result; Quality Process; Critical Ratio; Organizational Climate (search for similar items in EconPapers)
Date: 2002
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-51235-1_6

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DOI: 10.1057/9780230512351_6

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