The BPO competitive landscape

Alpesh B Patel () and Hemendra Aran

Chapter Chapter 2 in Outsourcing Success, 2005, pp 29-36 from Palgrave Macmillan

Abstract: Abstract Currently the BPO market has many segments and the competitive landscape is evolving fast. The market is dynamic and characterized by consolidations, new entries and exits. But before we consider the latest trends observed in the BPO market, let us first define the various segments.

Keywords: Business Service; Business Process Management; Application Service Provider; Private Equity Investment; Competitive Landscape (search for similar items in EconPapers)
Date: 2005
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-51253-5_3

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DOI: 10.1057/9780230512535_3

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