Conclusion: dare to be different

Colin Shaw

Chapter 13 in Revolutionize Your Customer Experience, 2005, pp 209-213 from Palgrave Macmillan

Abstract: Abstract So we have reached the end of the book. Well done! You now have an advantage over those who haven’t read it!

Keywords: Emotional Intelligence; Chief Executive Officer; Customer Experience; Strategic Marketing; Client Experience (search for similar items in EconPapers)
Date: 2005
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-51345-7_13

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DOI: 10.1057/9780230513457_13

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