Assertive Communication

Anni Townend

Chapter 4 in Assertiveness and Diversity, 2007, pp 36-46 from Palgrave Macmillan

Abstract: Abstract Assertiveness is about self-respect and respect for others, of communicating from an I’m OK: You’re OK life position with other people. The language of assertive communication reflects the values and beliefs that underpin assertiveness, of self-awareness and awareness of other people, in particular of being aware of choices that we are making in terms of how we interpret situations, and how we behave towards others.

Date: 2007
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DOI: 10.1057/9780230582019_4

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