Knowledge Transfer in Offshore Outsourcing

Joseph W. Rottman and Mary C. Lacity

Chapter 9 in Information Systems and Outsourcing, 2009, pp 249-256 from Palgrave Macmillan

Abstract: Abstract Today, nearly every manager calls their outsourcing deals “strategic.” In reality, much of outsourcing is still about cost reduction in back-office services. For us, the term “strategic outsourcing” is restricted to circumstances for which suppliers play a key role in helping clients deliver innovative products to the market faster and cheaper than competitors.

Keywords: Intellectual Property; Knowledge Transfer; Offshore Outsource; Internal Employee; Effective Knowledge Transfer (search for similar items in EconPapers)
Date: 2009
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DOI: 10.1057/9780230594838_9

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