Breaking bad news

Adrian Furnham

A chapter in Management Mumbo-Jumbo, 2006, pp 31-32 from Palgrave Macmillan

Abstract: Abstract All managers have on occasions to break bad news. News about redundancy, mergers, acquisitions, corporate change and failure to be promoted. They may have to sack individuals, counsel others and deal with accidents. There may be groups of people involved, individuals, or more often both.

Keywords: Emotional Intelligence; Central Message; Typical Question; Emotional Labor; Organizational Issue (search for similar items in EconPapers)
Date: 2006
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-62659-1_8

Ordering information: This item can be ordered from
http://www.palgrave.com/9780230626591

DOI: 10.1057/9780230626591_8

Access Statistics for this chapter

More chapters in Palgrave Macmillan Books from Palgrave Macmillan
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().