Operations Intellectual Capital Benchmarking System (OICBS)

José Maria Viedma Marti and Maria Rosário Cabrita

Chapter 5 in Entrepreneurial Excellence in the Knowledge Economy, 2012, pp 219-241 from Palgrave Macmillan

Abstract: Abstract The operations process produces ordinary products and services through the systematic operations value chain. The systems, structures, and processes that the company already has in place serve as platforms for extending its knowledge and developing the new knowledge necessary for succeeding in the marketplace.

Keywords: Knowledge Management; Core Competency; Intellectual Capital; Business Unit; Sustainable Competitive Advantage (search for similar items in EconPapers)
Date: 2012
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-1-137-02407-7_6

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DOI: 10.1057/9781137024077_6

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