How Satisfied Can Your Customer Really Be?
Tammra Furbee
Chapter Chapter 24 in Teaching Leadership and Organizational Behavior through Humor, 2012, pp 61-63 from Palgrave Macmillan
Keywords: longevity; loyalty; customer service; longevity; customer service; perception of achievements; motivation; empowerment (search for similar items in EconPapers)
Date: 2012
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-1-137-02489-3_24
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DOI: 10.1057/9781137024893_24
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