Managing Conflicting Institutional Logics: Social Service versus Market

Eve Garrow and Yeheskel Hasenfeld

Chapter 5 in Social Enterprises, 2012, pp 121-143 from Palgrave Macmillan

Abstract: Abstract Work integration social enterprises (WISEs) are human service organizations that provide employment opportunities and job training to people with employment barriers. Although the work experiences function primarily as a component of their social services, WISEs also produce and sell products or services on the market. Thus the social enterprise functions as both social service and revenue generator. In pursuing the ‘double bottom line’, the WISE is frequently heralded as a potentially self-sustaining economic model in which the market is cleverly harnessed in service of a social mission (see e.g. Borzaga and Defourny, 2001; Schorr, 2006; Brozek, 2009). In fact, it is often noted that commercial earnings in excess of operating costs can cross-subsidize other social programs, rendering additional social value (Alter, 2006).

Keywords: Social Service; Social Enterprise; Business Enterprise; Service Logic; Institutional Logic (search for similar items in EconPapers)
Date: 2012
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-1-137-03530-1_6

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DOI: 10.1057/9781137035301_6

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