Captain or Comrade — What Employees Expect from their Managers

Susanne Ekman
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Susanne Ekman: Denmark and Lund University

Chapter 5 in Authority and Autonomy, 2012, pp 114-157 from Palgrave Macmillan

Abstract: Abstract In the previous chapter, we met the participants and learned about their approaches to working life: what motivates them, what disappoints them, what constitutes recurring sites of frustration and conflict. It turned out to be a very tension-ridden setting involving expectations and ideals which were conflicting, or even mutually exclusive. I split these expectations into two discourses which I called authenticity and contractuality. The former celebrates transgression and challenging the taken-for-granted, the latter celebrates limits, predictability, and common quality standards. Usually each participant would subscribe to some variety of both discourses at the same time without any reflection or meta-language about the inherent conflict between them.

Keywords: Employee Relationship; Department Manager; Individual Employee; Female Manager; Previous Chapter (search for similar items in EconPapers)
Date: 2012
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-1-137-27288-1_6

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DOI: 10.1057/9781137272881_6

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