DBS

Roderick Cann, Slinger Jansen and Sjaak Brinkkemper

Chapter 5 in Software Business Start-up Memories, 2013, pp 51-56 from Palgrave Macmillan

Abstract: Abstract DBS was started by three founders who participated in a management buy-out in 1994. After approximately nine months of negotiations, DBS began as a separate company in July 1994 with 48 employees. After having discontinued a number of business activities, DBS currently still develops, sells and implements an HEM and payroll software product. This software product is aimed at medium- and large-sized organizations in the Netherlands. Over 1200 customers from different market-segments in the Netherlands currently use the DBS software. The functionalities of the software allow both managers and employees to retrieve relevant HRM information from the software without having to consult with the HRM employees of the company. This results in a significant reduction in both cost and time, leaving the human-resources employees to focus on their actual job description. There are a number of additional services that are offered by DBS to support their customers in the realization of achieving a flawless HRM and payroll administration. The services that are offered by DBS include HR consultancy, implementation support, help desk support and even the posting of payroll administrators. In December 2010, the original DBS activities were sold to Visma, a Norwegian software company with more than 4500 employees worldwide. The activities that were used to extend the product range of DBS — selling and implementing Microsoft CRM, Microsoft Enterprise Project Management and Microsoft SharePoint — are continued by Paul Dols as a separate company, QS Solutions. They currently serve approximately 300 customers.

Keywords: Product Range; Product Portfolio; Software Vendor; Implementation Support; Window Platform (search for similar items in EconPapers)
Date: 2013
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-1-137-28047-3_5

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DOI: 10.1057/9781137280473_5

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