Introduction: Why We Love to Hate the Oil Companies
Mark L. Robinson
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A chapter in Marketing Big Oil: Brand Lessons from the World’s Largest Companies, 2014, pp 1-4 from Palgrave Macmillan
Abstract:
Abstract The largest oil companies—Exxon Mobil, Chevron, BP and Royal Dutch Shell—have received little attention in the marketing and brand management literature, both within the academic and popular non-fiction arenas. This is primarily due to the negative image the industry had inherited ever since John D. Rockefeller’s Standard Oil Trust was broken up in 1911 over its virtual monopoly of power and highly questionable business practices. Further, crises such as the Exxon Valdez oil spill in 1989 and BP’s Deepwater Horizon’s explosion in April 2010 and the resulting environmental and PR disasters have only served to perpetuate the negative image of the industry.
Keywords: Brand Image; Advertising Campaign; Brand Management; Exxon Mobil; Royal Dutch Shell (search for similar items in EconPapers)
Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-1-137-38807-0_1
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DOI: 10.1057/9781137388070_1
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