Did They Like It?

Paul Leone

Chapter Chapter 1 in Measuring and Maximizing Training Impact, 2014, pp 17-25 from Palgrave Macmillan

Abstract: Abstract Level 1 data, which captures employees’ reaction and satisfaction with a training experience, is collected by at least 70 percent of all organizations that offer employee training programs and curricula. It provides a way to measure engagement and get an overall impression of the employee experience. While fairly simple and unscientific, it is a great way to get an initial read on the face validity and relevance of the training content. It also serves as an opportunity to gather initial feedback on what’s working or not working in terms of design, duration, and facilitator effectiveness. These initial results will allow you to tweak your training design, approach, and/or content, and perhaps inform your trainers how to keep their audiences more engaged.

Date: 2014
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DOI: 10.1057/9781137410481_2

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