Are They Doing Anything Different?

Paul Leone

Chapter Chapter 3 in Measuring and Maximizing Training Impact, 2014, pp 37-72 from Palgrave Macmillan

Abstract: Abstract Level 3 describes the amount of actual observable behavior change demonstrated by employees as a result of training. That is, what are employees doing differently (and hopefully better) in the months after the formal training event ends? You can measure post-training behavior anywhere from a day to a year after training, but I recommend 3 months because it’s short enough to still be fresh and long enough to give trainees time to demonstrate some level of sustained improvement. At this three-month period, you will ask participants and coworkers to assess very specific and observable behaviors.

Keywords: Business Case; Observable Behavior; Competency Model; Behavioral Indicator; Employee Behavior (search for similar items in EconPapers)
Date: 2014
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DOI: 10.1057/9781137410481_4

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