Relation of Organisational Structure to Job Satisfaction, Anxiety-Stress and Performance

John M. Ivancevich and James H. Donnelly

Chapter 11 in Psychology and Industrial Productivity, 1981, pp 161-175 from Palgrave Macmillan

Abstract: Abstract The present study of 295 trade salesmen in three organisations reports on the relationship between organisational shape or structure (tall, medium, and flat) to job satisfaction, anxiety-stress, and performance. The findings indicate that salesmen in flat organisations (1) perceive more satisfaction with respect to self-actualisation, and autonomy, (2) perceive lower amounts of anxiety-stress, and (3) perform more efficiently than salesmen in medium and tall organsiations.

Keywords: Efficiency Rating; Retail Outlet; Marketing Department; Flat Structure; Sales Group (search for similar items in EconPapers)
Date: 1981
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-1-349-04809-0_11

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DOI: 10.1007/978-1-349-04809-0_11

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