The Challenge of Change

Malcolm Higgs

Chapter 1 in Management Development Strategy in the Financial Sector, 1988, pp 1-23 from Palgrave Macmillan

Abstract: Abstract The financial sector is in the midst of an unprecedented period of change. The fundamental nature of much of this change has led to it being described as the Financial Services Revolution. This phrase implies that the implications for the financial sector are as significant as those faced in manufacturing during the Industrial Revolution.

Keywords: Financial Service; Manage Customer Relationship; Retail Sector; Building Society; Retail Bank (search for similar items in EconPapers)
Date: 1988
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-1-349-09237-6_1

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DOI: 10.1007/978-1-349-09237-6_1

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