Chain Store Management

Pat Hughes
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Pat Hughes: Marks & Spencer Gloucester Store

Chapter 2 in The Diversity of Management, 1994, pp 14-22 from Palgrave Macmillan

Abstract: Abstract Essentially, I run a shop. I open the doors in the morning and I make sure that all of the services are in place: that we have got people there to serve customers with goods that we hope they want to buy; and that we manage to take their money in as friendly and open an atmosphere as possible.

Keywords: Personnel Manager; Female Manager; Head Office; Administration Manager; Supervision Team (search for similar items in EconPapers)
Date: 1994
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-1-349-13087-0_2

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DOI: 10.1007/978-1-349-13087-0_2

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