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Creating Interactive Mail

Stewart Pearson

Chapter 10 in Building Brands Directly, 1996, pp 230-251 from Palgrave Macmillan

Abstract: Abstract Writing forty years ago in How to Sell Successfully by Direct Mail, John Cassels says: ‘Direct mail is the only advertising medium that can make a personal approach’.1 Direct mail is at the same time an old medium and the first of the new interactive media. From direct to electronic mail is a technological, not a marketing leap. How customers receive and use direct mail by post is relevant to the future of all personalised communication media.

Keywords: Customer Loyalty; Customer Relationship; Direct Mail; Advertising Message; Interactive MAlL (search for similar items in EconPapers)
Date: 1996
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-1-349-13771-8_10

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DOI: 10.1007/978-1-349-13771-8_10

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