Value Creation and Organizational Intelligence

Alf Chattell

Chapter 6 in Creating Value in the Digital Era, 1998, pp 136-165 from Palgrave Macmillan

Abstract: Abstract Whatever changes occur in its environment, the intelligent company responds by changing what it does, and how it approaches things, to ensure that it can pursue its purposes and goals. Its measure of intelligence is its ability to change its behaviors in ways that lead to increased customer value.

Keywords: Business Process; Knowledge Management; Tacit Knowledge; Intellectual Capital; Intelligent Behavior (search for similar items in EconPapers)
Date: 1998
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-1-349-14711-3_7

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DOI: 10.1007/978-1-349-14711-3_7

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