The Future

Bernardo Nicoletti
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Bernardo Nicoletti: University of Rome ‘Tor Vergata’

Chapter 8 in Mobile Banking, 2014, pp 142-161 from Palgrave Macmillan

Abstract: Abstract Among digital channels, mobile banking is a clear investment priority as financial institutions attempt to add value to their services and to capitalize on the features unique to mobile, such as location-based services. New, interesting developments are on the near horizon.

Keywords: Cloud Computing; Financial Institution; Call Center; Sentiment Analysis; Unstructured Data (search for similar items in EconPapers)
Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:pal:psincp:978-1-137-38656-4_9

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DOI: 10.1057/9781137386564_9

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