Proposition of Value and Fintech Organizations in Banking 5.0

Bernardo Nicoletti ()
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Bernardo Nicoletti: Temple University

Chapter Chapter 4 in Banking 5.0, 2021, pp 91-152 from Palgrave Macmillan

Abstract: Abstract This chapter deals with the products and services supplied or potentially offered by financial institutions within the framework of banking 5.0. The chapter analyzes new types of financial institutions: challengers, neo banks, open banking, and especially fintech organizations. The second part of this chapter examines financial institutions’ new services, such as instant payments, mobile wallets, request to pay, and Peer-to-Peer (P2P) banking. The chapter uses a method based on a distinction between new value-adding services based on the technologies used and new services based on better serving the customer. Banking 5.0 draws particular attention to sustainable banking. Sustainable banking integrates environmental, social, and governance (ESG) criteria into banking. It sets ESG as a critical goal also for banking. Banking decisions used to be based on a two-dimension risk and return analysis. In sustainable banking, decisions rely on three dimensions: risk, return, and ESG impacts.

Keywords: Banking; Value proposition; Banking products; Shared economy; Unit-linked; Cyber security; On-demand banking; Usage-based banking; Challengers; Neo banks; Open banking; Sustainability; Responsible banking (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:pal:psincp:978-3-030-75871-4_4

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DOI: 10.1007/978-3-030-75871-4_4

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