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Turismo gastronómico en Chile: análisis basado en reseñas de Google Maps

Gastronomic Tourism in Chile: An Analysis Based on Google Maps Reviews

Laura Chomali

MPRA Paper from University Library of Munich, Germany

Abstract: Chilean gastronomy, shaped by its geographical and cultural diversity, combines products from the Pacific Ocean with ingredients from central valleys, alongside unique culinary traditions, establishing Chile as an emerging gastronomic tourism destination. This study examines tourists' perceptions of Santiago's culinary offerings through NLP analysis of 244 Google Maps reviews (2019-2025). Results reveal strong preference for traditional dishes (empanadas, pastel de choclo) and local beverages (wine, pisco), with high overall satisfaction (82% 4-5 star ratings). Key attributes identified include flavor, service, and ambiance, while paradoxically highlighting underrepresented desserts/salads despite abundant local produce. The study demonstrates the value of digital data analysis for understanding tourist perceptions.

Keywords: Google Maps; Procesamiento de Lenguaje Natural; Reseñas; Turismo gastronómico (search for similar items in EconPapers)
JEL-codes: D0 D00 M2 (search for similar items in EconPapers)
Date: 2025-05-29
New Economics Papers: this item is included in nep-cul
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