The adoption of e-health tools for digital mental health services in a South African higher education institution

Rhodrick Nyasha Musakuro
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Rhodrick Nyasha Musakuro: Cape Peninsula University of Technology

International Journal of Research in Business and Social Science (2147-4478), 2025, vol. 14, issue 1, 47-57

Abstract: The study aimed to investigate factors influencing the intention to adopt e-health tools for accessing digital mental health services among university staff at a selected South African higher education institution. A quantitative case study was conducted at a single university in Cape Town, South Africa. Data was collected from 348 respondents using online questionnaires and analysed using descriptive statistics and multiple regression. The results revealed that stable internet access at home did not significantly influence the intention to adopt e-health tools (p =0.698, ? = -0.020), but concerns about internet costs were a barrier (p = 0.011, ? = 0.131). University staff who used multiple devices (p = 0.014, ? = 0.136) and preferred e-health tools over traditional face-to-face services were more likely to adopt them (p

Date: 2025
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